Subscriptions

Which items are eligible for a subscription?

Most full-size products and bundles are available for subscription. If an item is available for subscription it will be noted on the product page.

Do I have to have a Tubby Todd account to place a subscription order?

Yes, you will need an account to manage your subscriptions. You'll be able to access them directly in your account by clicking here and selecting Subscriptions.

Can I add one-time products to my order?

Yes! You can add one-time products to an upcoming subscription order by logging into your account and selecting the subscription you wish to edit. When editing a subscription, you'll be able to select from a list of products to add to your next order

Can I add other subscription products to my order?

Each subscription is managed separately to allow flexibility in your shipment schedule. You can add a new subscription directly from your account or by placing an order for the subscription.

how can I update my shipping or billing address on my order?

You can edit your shipping and billing information in your subscription account. Any changes must be made 3 business days prior to your next charge date.

When will my card be charged?

Depending on the frequency you've selected, your card will be charged as soon as your product is ready to ship either 1, 2, 3 or 4 months after you've purchased the subscription. You'll receive an email notification 8 days before we ship out your nex

Can I use a discount code on my subscription order?

All subscription orders will automatically apply the subscription discount offer on your initial purchase and all recurring shipments. If you would like to apply a discount code at checkout to an order that includes one-time products, the discount wi

Can I use bubbles on subscription orders?

Bubbles can be applied on your first subscription order at checkout. For active subscriptions, you can redeem your bubbles for a specific subscription voucher in your Club Tub account portal located here.

Can I return a subscription order?

Yes, subscription products are eligible for our Worry-Free Guarantee just like any other purchase. To learn more about our return process, click here. Returning a subscription order won't cancel your subscription. If you would like to cancel, you can

What happens if a subscription product is out of stock?

While we do our best to keep every product in stock, there may be instances where we run out of inventory. In these cases, we'll notify you ahead of time to let you know that your upcoming delivery is on hold. You will not be charged until we are rea

What is the cancellation policy on my subscription?

You can cancel your subscription at any time before your next order ships one of two ways: